Read: 2092
Star Alliance, a global rline alliance with 26 member carriers serving over 1,200 rports across 197 countries, provide comprehensive networks that enable its members' global reach and seamless travel experiences for customers. In pursuit of operational efficiencies in their IT landscape and digital transformation, Star Alliance sought to optimize application management lifecycle delivery, reduce provisioning timelines, ensure robust disaster recovery mechanisms, accelerate the development of new features and capabilities for its products, and provide cutting-edge customer experiences.
To align with business objectives and enhance technological capabilities for safer travels, Star Alliance embarked on a journey to migrate over 10 mission-critical applications to AWS cloud infrastructure. This strategic partnership with TCS spans more than 15 years and has been instrumental in co-developing industry-first solutions that elevate the travel experience. Leveraging native AWS offerings such as serverless computing, continuous integrationcontinuous deployment CICD, contnerization, open-source tools, and advancedand ML-powered cloud services, Star Alliance has streamlined its operations.
The migration process facilitated significant improvements:
10 Reduction in Server Landscape: By migrating applications to the cloud, Star Alliance minimized its server footprint, leading to a more agile and scalable infrastructure capable of handling dynamic workloads with ease.
20 Decrease in Response Time: Cloud computing offers global data centers that provide low-latency access for users worldwide, ensuring faster response times from services.
35 Improvement in Resource Utilization: With the flexibility AWS provides, resources can be dynamically allocated based on demand, optimizing costs and enhancing efficiency.
Through TCS Aviana, a digital transformation platform designed to enhance digital experiences by integrating customer-centric data across various touchpoints, Star Alliance was able to integrate customer information seamlessly. This integration ensures personalized interactions while also simplifying complex processes for the rline's operations teams.
TCS Crystallus for Rlways is another testament to TCS' ability to adapt its solutions to specific industry needs. By providing a scalable and customizable platform rl transport requirements, Star Alliance has further strengthened its commitment to innovation across its network.
In collaboration with TCS dynamic bundling solution for the hospitality industry, Star Alliance was able to create personalized offers tlored to the unique needs of different traveler segments. This not only enhances customer satisfaction but also boosts revenue through targeted marketing strategies.
The transformation journey with TCS has resulted in tangible benefits for Star Alliance:
Optimized IT Infrastructure: With a robust cloud infrastructure, Star Alliance can now scale up or down based on demand without compromising performance.
Enhanced Customer Experience: By leveragingand , the rline provides services that exceed customer expectations.
Improved Operational Efficiency: Automation of routine processes with bots andreduces errors and frees up staff for more critical tasks, improving overall operational effectiveness.
These advancements have set Star Alliance apart in the competitive global aviation landscape. The strategic partnership with TCS continues to drive innovation and excellence as they strive towards safer travels through technology.
To discuss how we can help you deliver memorable experiences to your customers, contact our experts today.
Learn More:
TCS Dynamic Bundling Solutionhttps:www.tcs.comtcs-dynamic-bundling-solution.html for Hospitality Industry
DynaPORT: A Next-Gen Terminal Operating Systemhttps:www.tcs.comdynaport-next-gen-terminal-operating-system.html
Posten Bring Transforms Core Logistics Systemhttps:www.tcs.composten-bring-transforms-core-logistics-system.html to Enhance Customer Experience
Generativein MROhttps:www.tcs.com-in-mro.html for rcraft Mntenance
Transform Your Business:
Privacy Notice Cookie Policy Security Policy California Notice at Collection
Customize Cookies
This article is reproduced from: https://www.tcs.com/what-we-do/industries/travel-and-logistics/case-study/star-alliances-seamless-cloud-migration-digital-efficiency
Please indicate when reprinting from: https://www.773j.com/Card_Alliance_Card_Alliance_Platform/Star_Alliance_AWS_Transformation.html
Star Alliance AWS Cloud Migrations Global Airline IT Infrastructure Enhancement Comprehensive Travel Experience Optimization Serverless Computing for Aviation Industry Disaster Recovery in Cloud Solutions AI Driven Customer Service Improvements